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Tag Archive: customer service

The age we live in: ignoring customers has a business cost that’s getting bigger by the minute

Written on December 14, 2009 by Mari Anne Snow

I listen to NPR all the time and one of my favorite shows is Marketplace Money .  These folks are smart, savvy and easy to understand – it’s a great place to catch up on my financial news and hear what’s up in the consumer market.  This weekend, they ran their normal “Getting Personal” segment…

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